Disruption between Guildford and Gatwick Airport expected until 21:30 

Route(s) affected

Trains between Reading and Gatwick Airport

Description

A fault with the barriers at a level crossing between Guildford and Gatwick Airport means all lines are blocked. As a result, trains may be cancelled or delayed by up to 30 minutes.

Disruption is expected until 21:30.

Customer advice:

Replacement transport has been requested to run between Guildford and Gatwick Airport. More information will follow when confirmed.

Great Western Railway trains are still able to run between Reading and Guildford.

You can use your ticket at no extra cost on the following services at no extra cost:

• South Western Railway between Reading / Guildford and London Waterloo, and between Reading and Guildford

• Southern between Gatwick Airport and London Victoria

• Thameslink between Gatwick Airport and London Bridge

If you can, you might want to consider postponing your journey until service returns to normal.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.