Lines reopened: disruption between Guildford and Effingham Junction expected until the end of the day 

Route(s) affected

Between Guildford and Surbiton / London Waterloo

Description

All lines have now reopened following a tree on the railway at Clandon. Trains running between Guildford and Effingham Junction may continue to be cancelled, delayed by up to 40 minutes or revised.

Disruption is expected until the end of the day.

Customer advice:

Response teams have cleared the tree from the track. The tree has since been removed, and all lines have now reopened. Due to the length of delays to services in the area, trains may still be cancelled, delayed or revised whilst South Western Railway resume normal services. Disruption is expected to be continue until the end of the day.

Impact on train services:

Suburban Services

• Services between London Waterloo and Guildford via Epsom and between Surbiton and Guildford via Cobham may still be delayed or revised whilst we restore the service to the scheduled timetable

How do I get to my destination?

You can continue your journey as normal, but please allow extra time. Please check your journey as delays and service alterations may affect your route.

Your ticket can be used, at no extra cost, on the following services:

• Southern between Dorking - Epsom - Clapham Junction - London Victoria in both directions

• London Buses on the routes between Wimbledon – Raynes Park- New Malden -Motspur Park – Worcester Park – Epsom – Leatherhead and Dorking in both directions

• Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom

• Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.