Lines reopened: disruption between Clapham Junction and Barnes expected until 17:00  

Route(s) affected

London Waterloo circular services, and also between London Waterloo and Twickenham / Shepperton / Windsor & Eton Riverside / Weybridge / Woking / Aldershot / Reading

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines between Clapham Junction and Barnes to reopen. Trains running between these stations may still be cancelled, delayed by up to 15 minutes or revised.

Disruption is expected until 17:00.

A visual disruption map video is available.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

Following a person being hit by a train earlier today, which meant the lines between Clapham Junction and Putney were closed in both directions. All lines have now reopened and service are now running through the affected area. However, some services may still be subject to changes whilst South Western Railway work to recover the services back to the normal timetable.

Services:

Local South Western Railway services will be cancelled, and longer distance trains to Reading and Windsor will be diverted where possible, which will extend journey times

How do I get to my destination?

Plan ahead and use alternative routes where possible. If your journey involves Clapham Junction to Putney, you will need to use London Underground, London Overground, or bus services instead. For London Waterloo to Reading or Windsor services, expect diversions and extended travel times.

Please see the following section for alternatives in place whereby you can you use your ticket at no extra cost:

Alternative transport:

London Underground:

• Jubilee and District lines: Waterloo ↔ Westminster ↔ Richmond

• Bakerloo / Northern and District lines: Waterloo ↔ Embankment ↔ Richmond

• Bakerloo line: Waterloo ↔ Paddington

• Piccadilly and Northern / Jubilee lines: Hounslow / Heathrow ↔ Central London ↔ Waterloo

• Northern line: Battersea Power Station ↔ Waterloo

Rail services:

• London Overground: Richmond ↔ Clapham Junction

• Elizabeth line: Slough / Reading ↔ London Paddington

• Great Western Railway:

  • Windsor & Eton Central ↔ Slough ↔ London Paddington

  • Reading ↔ Guildford / Basingstoke

  • London Paddington ↔ Reading / Exeter St Davids

• Southern: London Victoria ↔ Clapham Junction

Bus services:

• London Buses between Central London ↔ Southwest London ↔ Hounslow ↔ Staines

• Reading Buses

  • Route 4 / X4 Reading ↔ Earley ↔ Winnersh ↔ Wokingham ↔ Bracknell

  • Route 3 Reading ↔ Wokingham

  • Flightline 703 Bracknell ↔ Ascot ↔ Windsor

  • Route 500 Reading ↔ Winnersh Triangle

• Thames Valley Buses

  • 128 / 129 Wokingham ↔ Winnersh ↔ Reading

  • 151 Bracknell ↔ Wokingham

  • 703 Bracknell ↔ Ascot ↔ Windsor

  • P1 Windsor ↔ Datchet (Mon–Fri 08:00–18:10)

• White Bus Services

  • 01 Ascot ↔ Sunningdale ↔ Windsor

  • 441 / 441A Staines ↔ Egham

  • Route 1 Ascot ↔ Sunningdale

  • 500 Staines ↔ Egham ↔ Virginia Water ↔ Sunningdale ↔ Bagshot ↔ Camberley ↔ Frimley

  • 566 / 567 Staines ↔ Egham ↔ Virginia Water

  • 446 — Woking ↔ Chertsey ↔ Staines

  • 500 / 566 / 567 — Staines ↔ Egham ↔ Virginia Water

• First Berkshire

  • Route 8 Windsor ↔ Egham ↔ Staines (continues to Slough for trains to Paddington)

  Staines – Virginia Water – Chertsey – Weybridge Corridor

  Falcon Buses

  • 461 Chertsey ↔ Addlestone ↔ Weybridge ↔ Walton-on-Thames ↔ Hampton Court ↔ Kingston

  • 456 Staines ↔ Chertsey ↔ Addlestone ↔ West Byfleet ↔ Woking

  • 557 Addlestone ↔ Chertsey ↔ Shepperton ↔ Sunbury

• Flightline 703 Bracknell ↔ Ascot ↔ Windsor

• Bear Buses 305 — Staines ↔ Wraysbury ↔ Sunnymeads ↔ Datchet

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.