Lines reopened: disruption in the Colchester area until the end of the day  

Route(s) affected

Between Harwich Town / Walton-on-the-Naze / Clacton-on-Sea / Colchester Town and Colchester, and between Norwich / Ipswich / Clacton-on-Sea / Colchester Town / Colchester and London Liverpool Street, and between Peterborough and Colchester, and between Sudbury and Colchester

Description

The emergency services have completed their work following an earlier incident in the Colchester area, this has allowed all lines to reopen. Trains running to / from / through Colchester may still be delayed by over 80 minutes, cancelled or revised.

Disruption is expected until the end of the day.

Customer advice:

Train services through Colchester have been disrupted due to a vulnerable person in the station area earlier.

The emergency services now have the person in a place of safety and all lines have reopened.

Service impact:

Due to train and crew displacements, train services will be subject to severe delays, alterations and cancellations as a result.

Alternative travel options:

Limited rail replacement vehicles have been requested to run between Ipswich, Mannintree and Colchester but are not yet confirmed. At present, Greater Anglia do not expect them to be in place before midnight.

Further information:

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.