No trains between Crewkerne and Exeter St Davids until the end of the day 

Route(s) affected

between Crewkerne and Exeter St Davids

Description

There is an electricity supply problem in the Crewkerne area, resulting in all lines being blocked.

Trains running between Crewkerne and Exeter St Davids will be cancelled.

This is expected to cause disruption until the end of the day.

Customer advice:

As a result of an unplanned power outage in the Crewkerne area, South Western Railway are currently unable to run services between Crewkerne and Exeter St Davids. This is due to multiple signalling failures and a level crossing issue that's been caused by the power outage.

West local services:

• Services running between London Waterloo and Exeter St Davids will now start and finish at Yeovil Junction until further notice

• The 16:25 Exeter St Davids to London Waterloo service will continue running up to Axminster where it will wait for staff before running at a reduced speed towards Yeovil Junction. After this train has run through, a review will take place that will ascertain if trains can continue to run between Axminster and Yeovil Junction

• The 17:25 Exeter St Davids to London Waterloo service is planned to run, though this will be delayed from Axminster due to the ongoing signalling issues in the Crewkerne area

How do I get to my destination?

• If you're travelling to / from stations between Exeter St Davids and Yeovil Junction, you are advised to use local alternatives or speak to station staff who will be able to assist you with your journey

• South Western Railway have arranged for rail replacement buses to shuttle between Yeovil and Exeter St Davids and calling at all stations - this is due to be in place from around 17:45

• You should allow extra time for your journey and continue to check station boards and our website for the latest service updates

Your ticket can be used, at no extra cost, on the following services:

Bus Services:

• Stagecoach Buses routes:

  • 1 between Exeter Central and Pinhoe

  • 1A between Exeter Central and Pinhoe

  • 4 between Exeter St Davids, Exeter Central and Cranbrook

  • 4A between Exeter St Davids and Exeter Central

  • 9 between Exeter Central and Honiton

  • 44 between Exeter Central and Honiton

  • 44A between Exeter Central, Honiton and Axminster.

  • H between Exeter St Davids and Exeter Central

  • P between Pinhoe and Exeter Central

• First Bus route 58 between Yeovil Pen Mill, Sherborne and Templecombe

• Salisbury Reds route 26 between Salisbury and Tisbury

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Exeter St Davids and Salisbury. You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

If you need any help with your journey, please speak to a member of staff or use a station help point.

Additional information:

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.