Major disruption between Reading and Oxford expected until 22:00 

Route(s) affected

between Didcot Parkway and Oxford

Description

All lines are closed between Didcot Parkway and Oxford whilst the emergency services deal with an incident. To allow them to carry out their work safely, no trains can currently run through the area.

Services running between these stations may be delayed or cancelled.

Major disruption is expected to continue until 22:00.

CrossCountry customer advice:

You can use your ticket at no extra cost on the following routes and services:

Between Bournemouth via London and Southampton / Reading and Birmingham and Manchester:

• Avanti West Coast services between London Euston and Birmingham New Street / Manchester Piccadilly

• Chiltern Railways services between London Marylebone and Birmingham Moor Street

• London Underground services between London Terminals. Please show your ticket to gate line staff on the Underground to be allowed through the ticket gates

• Great Western Railway services between London Paddington and Reading

• South Western Railway services between London Waterloo and Bournemouth

Between Reading via Oxford and Birmingham:

• Alternative CrossCountry services between Worcestershire parkway and Birmingham New Street

• Great Western Railway services between Worcestershire Parkway and Reading

• Chiltern Railway services between Haddenham & Thame Parkway and Birmingham Moor Street and between Haddenham & Thame Parkway and Oxford

Road Transport:

CrossCountry are looking to source rail replacement road transport between Banbury and Oxford. More information will be provided once this is confirmed.

You may also use your ticket on the following operators:

• West Midlands Railway services between Coventry and Leamington Spa

• Great Western Railway services between Reading and Didcot Parkway - Reading and Basingstoke

You do not need to amend your ticket to use it on these services.

If your CrossCountry train is cancelled, then you can use your ticket on the two CrossCountry services operating before and the two CrossCountry services after your cancelled service

Unfortunately, any seat reservations will not be carried over, but Coach B, H and L are our unreserved coaches on CrossCountry services (where available) so please head to them.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Great Western Railway customer advice:

Your ticket can be used at no extra cost on the following services:

• Chiltern Railways between London Marylebone and Oxford / Banbury

• CrossCountry between Reading and Didcot Parkway

• Thames Travel routes:

  • X2, X32 and 33 between Didcot Parkway and Oxford

  • X40 between Reading and Oxford

• Oxford Bus Company route 35 between Radley and Oxford

• Stagecoach Buses route S6 between Swindon and Oxford

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.