Disruption between London Paddington and Heathrow Terminals / Reading expected until 15:00 

Route(s) affected

Elizabeth line between Abbey Wood and Maidenhead / Reading, and also between Shenfield and Heathrow Terminal 5

All Great Western Railway services to / from London Paddington

Heathrow Express services between London Paddington and Heathrow Terminal 5

Description

A points failure between Ealing Broadway and Acton Main Line means some lines are blocked. As a result, trains between London Paddington and Heathrow Terminals / Reading may be cancelled, delayed by up to 10 minutes or revised.

Disruption is expected until 15:00.

A visual disruption map video is available.

Elizabeth line customer advice:

You can use your ticket at no extra cost on Great Western Railway services between London Paddington and Reading.

Please allow for short notice alterations and platform changes and listen to Elizabeth line station announcements or ask a member of staff for further information.

If you are travelling from East London and require Heathrow Airport, you are advised to board an eastbound service, changing at Whitechapel for a Heathrow Terminal 4 service. You can use the free shuttle at Heathrow Airport to reach Terminal 5.

Alternatively, the Piccadilly line operates between Central London and Heathrow Airport.

Great Western Railway customer advice:

You can use your ticket at no extra cost and in both directions on:

• Chiltern Railways between London Marylebone and Oxford

• Great Western Railway services between London Paddington and Reading

• London Underground via any reasonable route

• South Western Railway services between London Waterloo and Reading

• Elizabeth line between London Paddington and Reading

Heathrow Express customer advice:

Heathrow Express services will be reduced, running half hourly.

Departures from London Paddington are expected to be at xx:10 and xx:40.

Departures from Heathrow Terminal 5 are expected to be xx:12 and xx:42.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.