Disruption through East Croydon expected until 12:30 

Route(s) affected

Southern between Watford Junction and East Croydon, between London Bridge and East Croydon / Caterham / Uckfield / Littlehampton, and also between London Victoria and East Grinstead / Ore / Eastbourne / Bognor Regis / Portsmouth Harbour

Thameslink between Peterborough and Horsham, between Bedford and Three Bridges / Brighton, and also between Cambridge and Brighton

Description

A fault with the signalling system at East Croydon means that lines are disrupted. Trains running through this station may be delayed by up to 20 minutes or revised as a result.

Disruption is expected until 12:30.

Customer advice:

A signalling problem is causing disruption at East Croydon. The disruption will vary according to which route you are using.

You may need to leave around 10-20 minutes of additional time for your journey, although this is not an exact estimate.

For most journeys, you can use your normal route, but we have also provided some options to use your ticket on alternative local routes, which are listed below.

Routes affected:

The most significant delays are affecting Southern and Thameslink on the northbound line through platform 4.

This is mainly used by trains from the Redhill area, East Grinstead, Uckfield, Caterham or Tattenham Corner towards London.

However, congestion is also affecting some other lines, and there may also be some minor delays to Gatwick Express services between London Victoria and Gatwick Airport.

Service changes:

To reduce congestion, there will be changes to some Southern "Metro" services.

Trains from London Bridge towards East Croydon (via Tulse Hill) will be amended, and are likely to finish their journeys at Selhurst. Trains heading north to London Bridge (via Tulse Hill) will start from Selhurst instead of East Croydon, or will be cancelled.

Trains from Watford Junction to East Croydon will finish their journeys at Selhurst, and trains heading north to Watford Junction will start from Selhurst instead of East Croydon. These alterations mean that you may need to change trains more often to get to your destination.

These alterations mean that you may need to change trains more often to get to your destination.

To help you complete your journey, trains on the route between Reigate and London Victoria will stop additionally at Selhurst in both directions.

Planning your journey:

Live departure boards can be viewed, as well as a live map of the network.

You can also use the Southern or Thameslink app to find up-to-date information.

Can you tell me more about the incident?

Network Rail are working to resolve a fault with the signalling system, affecting some of the lines via East Croydon station. This is causing some congestion, so staff will have to make some service changes.

Response staff are on site, and we are closely monitoring progress.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.