Lines reopened: disruption in the East Croydon and West Croydon areas expected until 11:30 

Route(s) affected

between East Croydon and Norwood Junction / Selhurst

Description

All lines have reopened following a trespass incident in the East Croydon area. As services recovers, trains running in the East Croydon and West Croydon areas may be delayed, cancelled or revised.

Disruption is expected until 11:30.

London Overground customer advice:

Your ticket can be used on London Buses at no extra cost via any reasonable route.

Southern / Thameslink customer advice:

Trains can now run through East Croydon again. You can now travel on your booked route.

Some trains in the area will still be disrupted, and your journey may take up to 45 minutes longer than usual.

Train operators are working to return to a scheduled timetable, but please continue to check journey planners and station information boards before you travel.

Please be aware that due to train crew and trains not being where they should be, trains are likely to be cancelled or revised.

Can you use you ticket with another operator?

You can travel on the following services at no additional cost:

• Alternative Southern services between Three Bridges and London

• Alternative Thameslink services between Three Bridges and London

• Southeastern services between Beckenham Junction and London

• South Western Railway between Wimbledon and London Waterloo

• London Underground between all London terminals

• London Buses between Purley and London terminals

• London Trams between East Croydon, Beckenham Junction and Wimbledon

• Gatwick Express services between Gatwick Airport and London Victoria

Please note, if you have not yet started your journey, it may now be faster to wait for the next available train towards your destination.

Catching a flight?
If you are travelling to Gatwick Airport or Luton Airport Parkway, please allow at least an extra 90 minutes for your journey to ensure you make your flight connections.

Planning your journey:

You can use live departure boards, a live map of the network and the alternative route guide to help you.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

Can you tell me more about the incident?

A trespass incident has been reported in the East Croydon area.

In this case, train operators have needed to stop trains entirely earlier on. The person has now been removed from the railway.

Trespassing on the railway is very dangerous. Trains run all day, every day - whether passenger trains, freight trains or specialist engineering work machines. It's not possible to be sure that you can hear when a train is coming, and in many cases, you won't see a train until it is very close to you.

In many areas, trains are powered by an electric third rail, which carries a dangerous electric current. There are also other electrical systems and cables, slippery surfaces, steep drops and other hazards.

Network Rail manage the railway infrastructure, and they're working hard to educate everyone about these dangers and prevent people from accessing the track. You can see their latest safety campaigns here.

As well as the dangers, trespassing on the railway is also illegal, and obstructing the railway can carry severe penalties.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.