Disruption to / from Eastbourne expected until 12:00 

Route(s) affected

Between Ore and Brighton / London Victoria, and also between Eastbourne and Ashford International / Brighton / London Victoria

Description

A fault with the barriers at a level crossing between Eastbourne and Hampden Park means that trains must run at a reduced speed on all lines.

As a result, trains operating to / from Eastbourne may be cancelled, delayed by up to 30 minutes or revised.

This is expected until 12:00.

Customer advice:

If you are travelling in the Eastbourne area, you will need to allow an extra 30 minutes to complete your journey.

Services due to start, terminate, or run through Eastbourne are currently subject to delays of up to 30 minutes in both directions. This is especially impacting the route between Eastbourne and Ashford International. Southern are currently attempting to source replacement bus services for cancelled trains on this route and will share updates here as soon as they are confirmed.

Service revisions:

Late-running trains may be revised. This means they may not stop at all of the usual stations, or they may terminate part of the way along their usual routes, meaning you may need to change trains.

Altering services in this way does allows trains and crews back to the right places for the rest of the day's timetable.

Southern will be keeping their departure boards and station announcements up to date, so please keep an eye on the latest information when you are travelling.

Planning your journey:

Live departure boards can be viewed.

You can view a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern app will also help you plan your journey.

Replacement buses are en route:

Replacement buses have been sourced, so you may be able to use these to get to your destination.

These buses are expected to arrive at 09:25 at Hastings

They are then due to operate on the following routes:

• Hastings to Ashford

• Ashford to Hastings

The bus suppliers will be DB Commercials.

Can you tell me more?

Southern are aware of a problem with the barriers at a level crossing near Hampden Park. This will cause delays to your journey in this area.

Although there's a fault, Southern can still run your train, but it will take longer to get to your destination.

Trains will need to stop on the approach to the crossing, and drivers will then get verbal instructions to continue. They will travel at slower speeds so that they can see anything which may be obstructing them.

Staff are working closely with Network Rail to ensure the barriers are fixed and trains can return to their normal speeds as soon as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.