No trains between Redhill and Tonbridge until approximately 22:00 

Route(s) affected

Between Redhill and Tonbridge

Description

A fault with the signalling system between Redhill and Tonbridge means all lines are closed. As a result, trains between these stations will not run.

Disruption is expected until approximately 22:00.

Customer advice:

If you are travelling between Redhill and Tonbridge, you will need to use an alternative route and allow extra time to complete your journey.

No train services are able to run between Redhill and Tonbridge until further notice.

The following stations will not be served by Southern services:

• Nutfield

• Godstone

• Edenbridge

• Penshurst

• Leigh

• Tonbridge

Ticket Acceptance

To help you complete your journey, your ticket will be accepted at no extra cost on:

• Southern and Thameslink services between Redhill, London, Edenbridge Town, and Caterham

• Southeastern services between London and Tonbridge

Please check online journey planners and station departure boards before travelling for the latest real-time information.

Unfortunately, stations between Redhill and Tonbridge won't have an alternative public transport option. Southern will do their best to provide alternative road transport, but there may be a long wait. Please speak to station staff, where available. If there are no staff, you can use the Emergency button on the station Help Point instead, or speak to them on social media.

Replacement buses:

Southern have been able to resource some replacement buses, so you may be able to use these to get to your destination.

These buses are expected to arrive at 20:00.

They are then due to operate between Redhill and Tonbridge.

The bus suppliers will be bus hire group.

Planning your journey:

You can use live departure boards, a live map of the network and the alternative route guide to help you.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern app will also help you plan your journey.

Can you tell me more about the incident?

Unfortunately, operators have been advised of a problem with the power supply to the signalling equipment. This means that trains can't move as normal, as a fully-working electricity supply is crucial to detecting and controlling the trains.

Operators are working closely with Network Rail and local electricity suppliers to make sure the power is restored. Until this is done, delays and changes to services are expected in the area.

Normally, the signalling equipment has various backup power supplies available, so staff will be investigating whether it's possible to re-route the power and return to a normal service.

If you're on a train which is delayed in the area, it may take longer for us to get you to the next station, and onwards to your destination. Please listen out for information from the crew or contact us on social media if you need further support with your journey.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.