Disruption between Guildford and Effingham Junction expected until 23:30  

Route(s) affected

Trains between Portsmouth Harbour / Portsmouth & Southsea / Guildford and London Waterloo

Description

A failure of the electricity supply between Guildford and Effingham Junction means all lines are disrupted. As a result, trains may be cancelled, delayed or revised.

Disruption is expected until 23:30.

Customer advice:

Engineers are on their way to site. We don't know when the lines will reopen.

Until further notice the following alterations will be necessary:

• London Waterloo to Guildford via Cobahm services will run non stop from Surbiton to Guildford

• London Waterloo to Guildford and via Epsom services will run non stop from Raynes Park to Guildford

• Guildford to London Waterloo via Cobham will run non stop from Guildford to Surbiton

• Guildford to London Waterloo via Epsom services will run non stop from Guildford to Raynes Park

Your ticket can be used, at no extra cost, on the following services:

• London buses on the routes between Surbiton - Effingham Junction and between Wimbledon - Raynes Park - Epsom - Leatherhead - Dorking in both directions

• Falcon Buses routes:

  • 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom

  • 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston

  • 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom

• White Bus Services 462 and 463 between Guildford - Clandon - Woking

• Southern services between

  • London Victoria - Clapham Junction – Epsom – Dorking in both directions

  • Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria

• Great Western Railway services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.