Issue resolved: delays to Great Northern services through Ely expected until the end of the day 

Route(s) affected

Between London Kings Cross and Ely / Kings Lynn

Description

Following a trespass incident at Ely all lines are now open. Great Northern trains through this station may still be delayed by up to 20 minutes whilst service recovers.

This is expected until the end of the day.

Customer advice:

Trains can now run between Cambridge and Kings Lynn.

You may face some residual disruption Please allow at least an additional 20 minutes to complete your journey.

For the latest information, please check station boards or the online journey planners.

Ticket acceptance:

You can use your existing ticket at no extra cost on the following services:

• Alternative Great Northern services between London Kings Cross and Kings Lynn

• Thameslink services between London and Kings Lynn, including connections at Hitchin, Ely and Cambridge onto Great Northern services

Please note it may take you extra rime to reach your destination if you use an alternative route. Please leave at least an extra 20 minutes to complete your journey.

Planning your journey:

Live departure boards can be viewed.

You can see a live map of our network.

You can also view an alternative route guide.

The Great Northern app will also help you plan your journey.

Can you tell me more about the incident?

A trespass incident has been reported in the Ely area.

In this case, staff needed to stop trains entirely, as it's not safe to run services past the person. Emergency services and Network Rail responders are attending to make sure the person is removed.

Trespassing on the railway is very dangerous. Trains run all day, every day - whether passenger trains, freight trains or specialist engineering work machines. It's not possible to be sure that you can hear when a train is coming, and in many cases, you won't see a train until it is very close to you.

In many areas, trains are powered by an electric third rail, which carries a dangerous electric current. There are also other electrical systems and cables, slippery surfaces, steep drops and other hazards.

Network Rail manage the railway infrastructure, and they're working hard to educate everyone about these dangers and prevent people from accessing the track. You can see their latest safety campaigns here.

As well as the dangers, trespassing on the railway is also illegal, and obstructing the railway can carry severe penalties.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.