Disruption between Sutton (Surrey) and Epsom expected until 02:30 

Route(s) affected

between London Victoria and Dorking

Description

A person has been hit by a train between Sutton (Surrey) and Epsom. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains running between these station may be cancelled, delayed by up to 60 minutes or revised.

This is expected until 02:30.

Customer advice:

You will need to use an alternative route to complete your journey and allow extra time to arrive at your destination.

Tickets will be accepted at no extra cost on:

• Alternative Thameslink and Southern services on any reasonable route towards your destination

• London Buses between Epsom, Sutton and London Victoria

Rail replacement buses have also been requested and will run a service from Epsom to London Victoria, however these buses have not yet been confirmed. Please speak to station staff or use the green button on a help point for further assistance.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Southern app to find up-to-date information.

Can you tell me more about the incident?

A person has been hit by a train on this part of the network, and Southern are working with Network Rail and the emergency services to deal with this incident as sensitively, quickly and safely as possible.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.