No trains between Epsom and Bookham / Dorking until approximately 10:00 

Route(s) affected

Southern between London Victoria and Dorking / Horsham

South Western Railway between London Waterloo and Guildford / Dorking

Description

The emergency services dealing with an incident between Epsom and Bookham / Dorking means all lines are blocked. As a result, trains will be cancelled or revised.

Disruption is expected until 10:00.

Southern customer advice:

If you are travelling between Dorking and Epsom you will need to use an alternative route to complete your journey. This is due to emergency services currently dealing with an incident in the Leatherhead area.

Journeys may take longer than normal and you should allow an additional 30 minutes extra to reach your destination.

Please check station screens, listen to staff announcements and and use journey planners for the latest information.

How will your journey be affected:

If you are travelling to/from London, you will need to use an alternative route to complete your journey. Services are currently unable to run between London and Dorking.

There will be a shuttle service running between Horsham and Dorking.

The following stations are currently not being serviced:

• Ashtead

• Leatherhead

• Boxhill & Westhumble

Ticket Acceptance:

You may use your ticket at no extra cost on the following;

• Alternative Southern and Thameslink services between London and Horsham.

• Great Western Railway services between Dorking and Redhill

• South Western Railway services between Dorking and London Waterloo

• London Underground services between London terminals

Replacement buses are en route: :

Southern have been able to resource some replacement buses, so you may be able to use these to get to your destination.

These buses are expected to arrive at 06:00 and 06:15 this morning. These are expected to run until 10:00.

They are then due to operate on the following routes:

• Epsom to run all stops towards Dorking

• Dorking to run all stops towards Epsom

will be Triangle & Ramel Hamilton.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

Southern's app will also help you plan your journey.

South Western Railway customer advice:

How do I get to my destination?

Services are currently unable to run between Epsom, Ashtead, Leatherhead, Bookham and Effingham Junction as well as Boxhill & Westhumble and Dorking.

South Western Railway tickets will be accepted on the following at no extra cost:

• Great Western Railway between Dorking Deepdene and Guildford

• Southern Railway services between London Victoria and Epsom

• London Buses between Dorking, Epsom, Chessington, Surbiton and Kingston

If you are at any of the affected stations then a Southern replacement bus service will operate between Epsom, Ashtead, Leatherhead, Boxhill & Westhumble and Dorking.

South Western Railway are currently arranging a shuttle bus service to call between Effingham Junction, Bookham and Leatherhead where you can change for the bus replacement service between Epsom and Dorking. We will let you know when this is in place.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.