Disruption between Epsom Downs and Sutton expected until 21:30 

Route(s) affected

Between Epsom / Sutton and London Bridge, and also between Epsom / Epsom Downs and London Victoria

Description

A person has been hit by a train between Epsom Downs and Sutton. To allow the emergency services to safely carry out their work, all lines between these stations are closed.

Trains running between these stations may be delayed by up to 30 minutes or cancelled.

This is expected to cause disruption until 21:30.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Please be aware that London Overground services between West Croydon / Crystal Palace and New Cross Gate are affected as a result of congestion on the lines.

Customer Advice

No trains can run between Epsom Downs and Sutton until further notice. You will need to use an alternative route to reach your destination. You should allow at least an additional 60 minutes to complete your journey today.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

The following stations will not be served by Southern services until further notice:

• Epsom Downs

• Banstead

• Belmont

If you are travelling to or from these stations

You will need to use your ticket on London Buses. This will take up to an additional 30 minutes to complete your journey.

Alternatively from Epsom Downs, you can make your way to Tattenham Corner which takes approximately 30 minutes. From there, there are Southern services towards London.

Can I use my ticket with another operator?

You can travel on the following services at no additional cost:

• Southern services between Gatwick Airport and London terminals

• Thameslink services between Sutton and London

• London Buses between Purley and East Croydon and London

• London Trams between Wimbledon and East Croydon

• London Underground between London Terminals

Planning your journey:

You can view live departure boards, and a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern app will also help you plan your journey.

Can you tell me more about the incident?

A person has been hit by a train on this part of the network, and Southern are working with Network Rail and the emergency services to deal with this incident as sensitively, quickly and safely as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.