Lines reopened: disruption between Frimley and Ascot expected until 11:00 

Route(s) affected

Between Aldershot and Ascot, and between London Waterloo and Farnham

Description

Lines have reopened between Frimley and Ascot following the earlier incident where a person was hit by a train. Trains may still be delayed by up to 60 minutes, cancelled or revised whilst service recovers.

Disruption is expected until 11:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

Impact on train services:

Suburban Services

Services between Ascot and Aldershot are now running but will be subject to alterations and cancellations whilst scheduled service is resumed. You may still continue to use the alternative services mentioned below

Long Distance & Mainline Services

Some services will either be cancelled or diverted between Alton and London Waterloo. These services are expected to be delayed. You may still continue to use the services below to complete your journey

How do I get to my destination?

Your ticket can be used, at no extra cost, on the following services:

Buses between Aldershot and Ascot stations:

• Stagecoach Buses South routes:

  • 1 between Aldershot - North Camp - Farnborough - Frimley - Camberley

  • 2 between Camberley - Frimley - Farnborough

  • 3 between Aldershot - Ash Vale - Frimley - Camberley

  • 34 and 35 between Camberley - Bagshot - Woking - Guildford

• White Bus services routes:

  • 11 between Farnborough Main - Frimley Green - Camberley

  • X94 between Ascot - Martins Heron - Bracknell - Camberley - Frimley

  • 500 between Staines - Egham - Virginia Water - Sunningdale - Bagshot - Camberley - Frimley

• Thames Valley Buses 194 between Bracknell - Camberley - Frimley - Farnborough Main

• Newbury & District 730 and 731 between Basingstoke - Frimley - Camberley - Bagshot - Heathrow T5 (for Piccadilly Line connection into London).

Rail:

• Great Western Railway services between North Camp and Reading in both directions

Buses between Aldershot and Alton stations:

• Stagecoach South 4 and 5 between Aldershot and Farnham

• Stagecoach South 16 between Aldershot and Farnham

• Stagecoach South 18 between Aldershot and Farnham

• Stagecoach South 64 between Alton and Winchester

• Stagecoach South 65 between Alton - Bentley - Farnham - Guildford

Other buses in the area that may help you complete your journey to other parts of the network:

• Stagecoach South 7 between Aldershot and Fleet

• Stagecoach South 13 between Alton - Hook - Basingstoke

• Stagecoach South 19 between Aldershot - Farnham - Haslemere

• Stagecoach South 46 between Farnham - Farncombe - Godalming - Guildford

Further information

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.