Disruption between East Croydon and Gatwick Airport expected until the end of the day 

Route(s) affected

Between East Croydon and Gatwick Airport

Description

Urgent repairs to the track between East Croydon and Gatwick Airport means that some lines are disrupted. As a result services between these stations may be delayed up to 30 minutes or cancelled.

Train services running across the whole network may be cancelled or delayed today due to multiple disruptions.

Disruption is expected until the end of the day.

Customer advice:

If you are travelling now, you can continue to travel using your normal route, but you may have to wait longer for a train towards your destination, or change trains more times than usual during your journey.

Please allow an extra 30 minutes longer than usual to complete your journey.

Service amendments:

Southern services:

• Gatwick Express services have been suspended

• London Victoria to Reigate / Gatwick Airport are suspended

• London Victoria to Eastbourne will be reduced

• London Victoria to Ore will call additionally Three Bridges and Cooksbridge in both directions.

• London Victoria to Littlehampton will be reduced to an hourly service

• London Bridge to Caterham / Tattenham Corner will be reduced at South Croydon and Purley

• London Victoria to Bognor Regis / Portsmouth Harbour will run as booked

Thameslink Services

• Three Bridges to Bedford have been suspended

• Peterborough to Horsham services will be split and will look to run a Peterborough to London Kings Cross service on the North and a Horsham to Redhill service on the South. This will be an hourly service

• Bedford to Brighton will run as booked

• Cambridge to Brighton will run as booked

Ticket Acceptance:

You can use your ticket at no extra cost on the following alternatives:

• Great Western Railway services between Redhill and Reigate

• South Western Railway services between Portsmouth & Southsea and London Waterloo

• Southern and Thameslink services on any reasonable route in the South of London

• Metro bus 200 between Horsham and Gatwick

• Metro bus 100 / 400 Redhill, Earlswood, Salfords, Horley, Gatwick, Crawley, Three Bridges

Planning your journey:

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can see the Southern live departure boards, and view a live map of the network.

You can also view an alternative route guide for Southern.

You can see the Thameslink live departure boards, and view a live map of the network.

You can also view an alternative route guide for Thameslink.

You can use the Southern / Thameslink app to find up-to-date information.

Can you tell me more about the incident?

There are multiple incidents in the South side of the Network this morning.

A failure of electricity supply in the Alexandra Palace area means trains are unable to run via this station.

South Croydon:

There has been a report of a possible issue with the track in this area. Network Rail's engineers are attending as quickly as possible to carry out a detailed inspection.

There are various types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Until this is done, trains have been stopped from running on some southbound lines through this part of the network. This is a necessary safety precaution.

Horley:

There is also a track defect in the Horley area where trains will need to run at a reduced speed.

Crystal Palace:

There is was an umbrella caught on the tracks earlier today which has caused some disruption in the Crystal Palace area.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.