Disruption between Gloucester and Bristol Parkway expected until 16:00 

Route(s) affected

CrossCountry between Aberdeen / Edinburgh / Glasgow Central and Plymouth, and between Edinburgh and Plymouth / Penzance, and also between Manchester Piccadilly and Bristol Temple Meads / Paignton

Great Western Railway between Gloucester and Frome / Westbury / Weymouth, and also between Worcester Foregate Street / Worcester Shrub Hill and Bristol Temple Meads

Description

A broken down train between Gloucester and Cam & Dursley means the lines towards Bristol Parkway are blocked. Trains running between Gloucester and Bristol Parkway may be cancelled, delayed by up to 35 minutes, revised or diverted.

Disruption is expected until 16:00.

CrossCountry customer advice:

Trains may be diverted via Seven Tunnel Junction.

You may use your ticket at no extra cost on the following services to complete your journey:

• Great Western Railway between Bristol Temple Meads and Paignton / Plymouth / Penzance, and between Bristol Parkway and Cardiff Central between Bristol Temple Meads and Reading

• Transport for Wales between Cheltenham Spa and Cardiff Central

Great Western Railway customer advice:

You may use your ticket at no extra cost on the following services:

• First Bus Bristol, Bath & West route:

  • Y1 and Y2: Bristol (bus station), Yate (station)

  • Y6: Bristol (Centre), Patchway (Little Stoke Lane), Bristol Parkway (station), Yate (station)

• Stagecoach West route:

  • 65: Gloucester (bus station), Stonehouse (Elgin Mall), Cam, Dursley, Stroud (Merrywalks)

  • 620: Stroud (Merrywalks), Yate (shopping centre), Bath Spa (bus station)

• CrossCountry via any reasonable route

• Transport for Wales between Cheltenham Spa / Gloucester and Newport (South Wales)

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.