Delays between Hertford North and Alexandra Palace expected until 11:15 

Route(s) affected

Between Stevenage / Hertford North and Moorgate

Description

A safety inspection of the track taking place between Herford North and Alexandra Palace means that trains have to run at reduced speed on the line towards Alexandra Palace. As a result, trains running between these stations may be delayed by up to 20 minutes.

Disruption is expected until 11:15.

Customer advice:

If you are travelling from Hertford North towards Alexandra Palace you can travel on your normal route, but services will be disrupted.

You will need to allow at least an additional 20 minutes to complete your journey.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

Can I use my ticket with another operator?

You can travel on the following services at no additional cost:

• Great Northern services between Stevenage and Finsbury Park

• Thameslink services between Stevenage and Finsbury Park

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Great Northern app will also help you plan your journey.

Can you tell me more about the incident?

Services are currently disrupted while a precautionary safety inspection of the track is undertaken.

Safety is always our top priority, and trains may be delayed, revised or cancelled until the inspection is complete.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.