Incident resolved: delays between Salisbury and Basingstoke expected until 22:00 

Route(s) affected

Between Salisbury and Basingstoke

Description

Trains are now able to run at a normal speed following a fault with the signalling system between Salisbury and Grateley. Trains running between Salisbury and Basingstoke may continue to be delayed by up to 30 minutes.

Disruption is expected until 22:00.

Customer advice:

Engineers have now resolved the signalling problem between Salisbury and Grateley. Trains are now able to run at normal line speed through this area. While the issue has been resolved, disruption will continue because of trains and crew being out of place.

Until further notice the following alterations will apply.

Long distance and mainline services:

Trains are experiencing delays of around 30 minutes through the affected area.

How do I get to my destination?

You can continue to use train services through the area, but please allow extra time for your journey.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.