Road transport replaces trains between Plymouth and Gunnislake until approximately 16:30 

Route(s) affected

Between Plymouth and Gunnislake

Description

The train that normally operates the service between Plymouth and Gunnislake has broken down and had to return to the depot.

As a result, the service between Plymouth and Gunnislake has been suspended until a replacement train can be sourced.

Disruption is expected until 16:30.

Customer advice:

Rail replacement transport has been sourced in the form of taxis, however these will not be shown in journey planners.

Before getting in any taxi vehicle please check with the driver that they are working on behalf of Great Western Railway, the driver should not ask for payment.

If you are at Plymouth please speak to station staff.

For customers at Gunnislake, Calstock, Bere Alston and Bere Ferrers taxis have been arranged to run as close to train times as possible.

If you are at St Budeaux Victoria Road, Keyham, Dockyard or Devonport please use the station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.