Disruption between London Liverpool Street / Stratford (London) and Hertford East / Harlow Town expected until 01:00 

Route(s) affected

Greater Anglia between London Liverpool Street and Hertford East / Stansted Airport / Cambridge / Cambridge North / Ely, between Broxbourne and Hertford East, and also between Stratford and Broxbourne / Bishops Stortford

Stansted Express between London Liverpool Street and Stansted Airport

Description

A points failure between Hackney Downs and Harlow Town means some lines towards Harlow Town are blocked. Trains running between London Liverpool Street / Stratford and Hertford East / Harlow Town may be cancelled or delayed by up to 15 minutes.

Disruption is expected until 01:00.

Customer advice:

Overview:

There are points failures at Hackney Downs and Harlow Town, which are disrupting services. Response teams from Network Rail will be attending both to investigate and rectify.

Points allow trains to move from one line to another, similar to changing lanes in a car or a slip road at a junction.

Furthermore, safety checks to the railway are required in the Tottenham Hale area on the line towards Cheshunt.

Service impact:

• All trains at Hackney Downs, from London, are required to run through platform 4 until Network Rail attend overnight to repair the points

• All trains at Tottenham Hale, from London, will run at a slower and safer speed through the area until the safety checks have been carried out

• All trains at Harlow Town, from London, are required to run through platform 3 until Network Rail attend overnight to repair the points

Trains will be delayed by these incidents, and to mitigate the combined impact of these, some trains may be cancelled.

Alternative travel options:

Please be prepared for a delay to your journey. You may need to take a different train than originally planned.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.