No trains between Rye and Ashford International today 

Route(s) affected

Between Eastbourne / Hastings and Ashford International

Description

A road vehicle blocking the railway at Ham Street means that all lines are blocked. As a result, trains are unable to run between Rye and Ashford International and will be revised.

This is expected until the end of the day.

Customer advice:

Services are unable to run between Rye and Ashford International until further notice.

Please avoid travelling on this route at this time as it is likely you will face significant delays of up to 45 minutes whilst this situation is ongoing.

No services will be stopping at Appledore or Ham Street. Please check the station boards or speak to station staff for further advice at these stations.

If you are currently travelling you will need to change at Rye and use an alternative method to reach your destination. If you require assistance please speak to station staff.

Ticket Acceptance:

You can use your existing ticket at no additional cost on the below services:

• Southern and Thameslink on any reasonable route

• Southeastern services between Hastings / Ashford International and London

• Stagecoach Buses 511, 511a and 511b between Ham Street and Ashford International

Replacement buses:

Southern have arranged some replacement buses that you may be able to use to reach your destination. These buses will run on the following routes:

• Rye to Ashford International calling at Appledore, Ham Street before terminating at Ashford International

• Ashford International to Rye calling at Ham Street, Appledore before terminating at Rye

Where possible, schedules for these buses will be shown on journey planners, so you can see the next services from your station. If not, they'll be under the control of our local station teams. These services are expected to run from 18:00 until end of service.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Southern app to find up-to-date information.

Can you tell me more about the incident?

There is a vehicle on the railway in the Rye / Ham Street area that emergency services and Network Rail staff are working together to safely clear the scene.

Unfortunately, it's not possible to try to run trains past this. We're closely monitoring progress updates.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.