Incident resolved: disruption between Oxford and Worcester Shrub Hill expected until 19:30 

Route(s) affected

Between London Paddington and Hereford / Worcester Foregate Street / Great Malvern, and also between Didcot Parkway / Oxford and Evesham

Description

The line between Oxford and Worcester Shrub Hill has now reopened following a passenger being taken ill on a train in the Hanborough area. Trains running between these stations may still be cancelled, revised or delayed by up to 20 minutes whilst service recovers.

Disruption is expected until 19:30.

Customer advice:

You can use your ticket at no extra cost on the following services:

• Transport for Wales between Hereford and Newport (South Wales) in both directions

• West Midlands Railway between Worcester Shrub Hill and Hereford in both directions

Rail replacement transport has been requested. More information will be provided once this has been confirmed.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.