Incident resolved: disruption to Southern services at Hastings expected until 17:30 

Route(s) affected

Between Brighton / London Victoria and Ore, also between Eastbourne and Ashford International

Description

Disruption caused by a fault with the signalling system at Hastings has been rectified and trains are returning to normal. Services may still be cancelled, delayed by up to 20 minutes or revised.

Disruption is expected until 16:00.

Customer advice:

A major signalling fault has occurred at Hastings earlier today and we are working on recovering the service.

Most trains are running on the scheduled routes again, however some services towards Ore and Ashford International are still affected by delays of up to 20 minutes and may still be altered.

Southern tickets will be accepted at no extra cost on:

• Stagecoach buses between:
  - Eastbourne and Hastings
  - Hastings and Rye
  - Ham Street and Ashford International

• Southeastern train services between:
  - Hastings, St Leonards Warrior Square, Tonbridge and London Bridge (this route is also disrupted by the same issue)
  - Tonbridge and Ashford International

Planning your journey:

Live departure boards can be found here, and you can view a live map of the network here.

You can also see the alternative route guide here.

You can also use the Southern app to find up-to-date information.

Can you tell me more about the incident?

At the moment, Southern working with local staff and colleagues at Network Rail to deal with a major signalling system fault in the Hastings area. Some lines are now open, but they can only run a limited service.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.