No trains between Twyford and Henley-on-Thames until approximately 15:00 

Route(s) affected

between Twyford and Henley-on-Thames

Description

A fault with the signalling system between Twyford and Henley-on-Thames means that all lines are blocked. As a result, trains running between these stations will be cancelled.

Disruption is expected until 15:00.

Customer advice:

What has happened?

There is a fault with the signalling system between Twyford and Henley-on-Thames area. The signalling system is how trains are kept a safe distance apart and directed onto the various lines along their journey. When there is a fault with the signalling system trains may need to stop at the affected signals so that the Driver can speak to the Signaller to confirm if the track ahead is clear.

What are we doing about it?

Great Western Railway are working with Network Rail gather more information about this to understand how this will affect their services and how they can return to running a normal timetable as soon as possible.

What are your options?

Your ticket can be used at no extra cost on the following local bus service:

• Aqua 28 Reading (Forbury Road stop), Shiplake (Station Road), Henley-on-Thames (Station)

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.