Disruption between Stevenage and Hertford North expected until 22:15 

Route(s) affected

between Stevenage and Hertford North

Description

A safety inspection of the track between Stevenage and Hertford North means that the line towards Hertford North is blocked.

As a result, trains running between these stations may be cancelled or revised.

This is expected until 22:15.

Customer advice:

No trains can run between Stevenage and Hertford North until further notice. You will need to use an alternative route to reach your destination.

You should allow at least an additional 60 minutes to complete your journey today.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

Can I use my ticket with another operator?

You can travel on the following services at no additional cost:

• Thameslink services between Alexandra Palace and Hitchin

• Great Northern services between Alexandra Palace and Hitchin

• London Underground between all London terminals

The following stations will not be served by Great Northern services until further notice:

• Watton-at-Stone

If you are travelling to or from these stations:

If you are travelling to or from Watton-at-Stone, please speak to station staff or press the green emergency button on the help point for onwards travel.

How do I get between Stevenage and Hertford North?

If you are travelling between Stevenage and Hertford North please speak to station staff for onwards travel.

Planning your journey:

To help you with your journey, you can view the live departure boards and also a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the Southern app to find up-to-date information.

Can you tell me more about the incident?

Services are currently disrupted while a precautionary safety inspection of the track is undertaken.

Safety is always Southern's top priority, and trains may be delayed, revised or cancelled until the inspection is complete.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.