Disruption between Exeter St Davids and Salisbury expected until the end of the day 

Route(s) affected

Between Exeter St Davids / Honiton and Salisbury

Description

Signalling problems between Exeter St Davids and Honiton, and also between Gillingham (Dorset) and Salisbury means some lines are blocked. Trains running between Exeter St Davids and Salisbury may be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until the end of the day.

Customer advice:

South Western Railway are currently experiencing signalling issues between Gillingham (Dorset) and Salisbury, which means trains running on our West of England route may be heavily disrupted.

Engineers are onsite and have found the cause of the fault. The line is now closed between Salisbury and Yeovil Junction for engineers to complete the repairs and this is expected to reopen at 18:00.

As a result:

Services between Salisbury and Yeovil Junction / Exeter St Davids will be diverted via Westbury and will not call at Tisbury, Gillingham, Templecombe, Sherborne.

Services between Exeter St Davids and Yeovil Junction / Salisbury will be diverted via Westbury and will not call at Sherborne, Templecombe, Gillingham, Tisbury.

Your ticket can be used, at no extra cost, on the following services:

Rail Services:

• Great Western Railway services between Exeter St Davids and London Paddington (in both directions)

• Great Western Railway services between Basingstoke and Reading (in both directions)

• Great Western Railway services between Salisbury and Westbury (in both directions)

• London Underground Bakerloo line between London Waterloo and London Paddington

Bus Services:

• Salisbury Reds 25 between Salisbury - Tisbury - Gillingham

• Salisbury Reds 26 between Salisbury and Tisbury

• First Buses of Somerset 58 and 58A between Templecombe - Sherborne - Yeovil Town

• South West Coaches 1 between Yeovil Town and Castle Cary

• South West Coaches 96 and 96A between Yeovil Town and Crewkerne

• Stagecoach South West H between Exeter St Davids and Exeter Central

• Stagecoach South West P between Exeter Central and Pinhoe

• Stagecoach South West 1 and 1A between Exeter Central - Pinhoe - Broadclyst (near Cranbrook)

• Stagecoach South West 4 between Exeter stations and Cranbrook

• Stagecoach South West 9 between Honiton and Exeter Central (long route via Sidmouth)

• Stagecoach South West 44 and 44A between Axminster - Honiton - Cranbrook - Exeter Central

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Salisbury and Yeovil Junction between 11:30 and 18:00 only. You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.