Incident resolved: disruption between Plymouth and Totnes expected until 12:00 

Route(s) affected

CrossCountry between Plymouth and Derby / Leeds / York / Newcastle / Glasgow Central, and also between Penzance and Edinburgh

Great Western Railway between Plymouth and London Paddington, and also between Penzance and Exeter St Davids / London Paddington

Description

Following a faulty train between Plymouth and Totnes, all lines have now reopened.

As service recovers, trains in the affected area may still be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until 12:00.

CrossCountry customer advice:

You may use your ticket on Great Western Railway services between Plymouth and Bristol Temple Meads, and also between Paignton and Newton Abbot at no extra cost.

If the train you were due to travel on is cancelled, you may use your existing ticket, at no extra cost, on the two CrossCountry services operating before or after your cancelled service.

If you decide to travel from a different station due to this disruption, and need to return to that station later, you will also be able to use your existing ticket to do this, at no extra cost.

Any seat reservations will not be carried over to another train, but coaches B, H and L are the unreserved coaches on CrossCountry services (where available), so you are advised to head to them.

Great Western Railway customer advice:

You may use your ticket on CrossCountry services between Plymouth and Bristol Temple Meads at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.