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Lines have reopened: disruption between London Liverpool Street and Hackney Downs / Stratford (London) expected until 15:15 

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Service alteration details

Incident reported: Thursday 04 September 2025 at 10:36

If you would like to follow this incident on X, please useLondonLiverpoolStreet

Last updated

Thursday 04 September 2025 at 13:26

Train operators affected

Route(s) affected

Greater Anglia between London Liverpool Street and Hertford East / Cambridge / Cambridge North

London Overground between London Liverpool Street and Chingford / Enfield Town / Cheshunt

Stansted Express between London Liverpool Street and Stansted Airport

Description

Lines have reopened following a points failure at London Liverpool Street. Trains running between London Liverpool Street and Hackney Downs / Stratford (London) may still be cancelled, delayed by up to 20 minutes or revised.

Disruption is expected until 15:15

A visual disruption map video is now available.

Greater Anglia customer advice:

Greater Anglia tickets will be accepted at no extra cost on:

  • London Underground from London Liverpool Street to London Kings Cross / Moorgate

  • Great Northern and Thameslink services from London Kings Cross to Cambridge, and from Moorgate to Hertford North

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

London Overground customer advice:

You can use your ticket at no extra cost on London buses via any reasonable route.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.