CLEARED: Information for customers travelling to / from London Victoria: London Underground station is closed  

Route(s) affected

All Gatwick Express and Southern routes to / from London Victoria

Description

A problem with the escalators at London Victoria means that Victoria Underground station is closed.

Customer advice:

London Underground Victoria station is closed until further notice.

You can use your Southern or Gatwick Express ticket to travel on Thameslink trains between Gatwick Airport and London Bridge, at no extra cost. From there, your London Underground ticket will be accepted, by London Underground, on any reasonable route to your destination.

Can you tell me more?

London Underground have advised that due to an issue with the escalators, the station has been shut until further notice. Specialist engineers are on site trying to resolve the issue.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.