Skip to main content

Reduced service between London Waterloo and Dorking (Main) / Chessington South / Hampton Court until the end of the day 

See all service disruptions

Service alteration details

Incident reported: Friday 19 December 2025 at 17:07

If you would like to follow this incident on X, please useLondonWaterloo

Last updated

Friday 19 December 2025 at 18:35

Train operators affected

Route(s) affected

Trains between London Waterloo and Dorking (Main) / Chessington South / Hampton Court

Description

A shortage of train crew between London Waterloo and Dorking (Main) / Chessington South / Hampton Court means fewer trains are able to run on some lines. As a result, trains may be cancelled or revised.

Disruption is expected until the end of the day.

A visual disruption map video is now available

Customer advice:

Due to a shortage of train crew between London Waterloo and Dorking, Hampton Court, and Chessington South in both directions, fewer trains are operating across all lines, and services may be subject to short‑notice cancellations or alterations. Passengers are advised to check their journey before travelling.

Your ticket can be used, at no extra cost, on the following services:

  • London Buses services between Wimbledon, Raynes Park, Epsom, Dorking, Tolworth, Chessington South, Kingston, Surbiton, Thames Ditton, Hampton Court

  • Southern services between London Victoria and Dorking and London Victoria via Clapham Junction and Epsom in both directions



If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.