Reduced service between London Waterloo and Dorking (Main) / Chessington South / Hampton Court until the end of the day
Service alteration details
Incident reported: Friday 19 December 2025 at 17:07
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Last updated
Friday 19 December 2025 at 18:35
Train operators affected
Route(s) affected
Trains between London Waterloo and Dorking (Main) / Chessington South / Hampton Court
Description
A shortage of train crew between London Waterloo and Dorking (Main) / Chessington South / Hampton Court means fewer trains are able to run on some lines. As a result, trains may be cancelled or revised.
Disruption is expected until the end of the day.
A visual disruption map video is now available
Customer advice:
Due to a shortage of train crew between London Waterloo and Dorking, Hampton Court, and Chessington South in both directions, fewer trains are operating across all lines, and services may be subject to short‑notice cancellations or alterations. Passengers are advised to check their journey before travelling.
Your ticket can be used, at no extra cost, on the following services:
London Buses services between Wimbledon, Raynes Park, Epsom, Dorking, Tolworth, Chessington South, Kingston, Surbiton, Thames Ditton, Hampton Court
Southern services between London Victoria and Dorking and London Victoria via Clapham Junction and Epsom in both directions
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.