Major disruption between London Waterloo and Clapham Junction expected until 21:30 

Route(s) affected

All routes to / from London Waterloo

Description

A person has been hit by a train between London Waterloo and Clapham Junction. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until 21:30.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

A visual disruption map video is now available.

Customer advice:

Impact on train services:

All trains in the area are at a standstill, and significant delays and cancellations are expected across the network. No trains can currently run through the affected section.

Windsor and Reading Services:

Service suspended. Please consider an alternative method of transportation.

Suburban Services:

Service suspended. Please consider an alternative method of transportation.

South and West Local Services:

London Waterloo to Exeter St Davids and London Waterloo to Salisbury services will finish and restart their journeys at Basingstoke.

How do I get to my destination?

If you are travelling from London Waterloo to stations between Basingstoke and Exeter St Davids you will need to change trains at Basingstoke for onward connections. Alternatively, you may use Great Western Railway services at no additional cost to travel between London Paddington and Exeter St Davids if you're travelling to or from London. Local bus ticket acceptance has also been requested between Exeter and Salisbury - we'll let you know once this is in place.

Your ticket can be used at no extra cost on the following services:

• London Underground:

  • District Line between Wimbledon, Earl’s Court, Kew Gardens and Embankment

  • Northern Line between Embankment and Waterloo

  • Victoria line between London Waterloo, Victoria and Vauxhall in both directions

  • Bakerloo line between London Waterloo, London Paddington and Elephant & Castle

• Southern services between London Victoria - Clapham Junction – Epsom – Dorking in both directions

• Thameslink services between Wimbledon and Elephant & Castle in both directions to change for London Underground services towards London Waterloo

• Great Western Railway:

  • Between London Paddington and Windsor & Eton Central / Reading

  • Between Guildford and Reading in both directions

  • Between Basingstoke and Reading in both directions

  • Between Salisbury and Westbury in both directions

• London Buses between London Waterloo, Vauxhall, Clapham Junction, Earlsfield, Wimbledon, Raynes Park, New Malden, Kingston and Surbiton

• CrossCountry services between Bournemouth and Reading in both directions

• Local bus ticket acceptance has been requested between Exeter and Basingstoke, as well as between Southampton and Weymouth. We will let you know once these have been confirmed

• Rail replacement buses have been requested to serve stations in the area of Woking, Guildford, Basingstoke, Southampton and Bournemouth, though these won't be running to a timetable once confirmed by bus suppliers. We will provide more information regarding these services soon

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.