Incident resolved: disruption between Norwich and Lowestoft expected until 09:00 

Route(s) affected

Between Norwich and Lowestoft / Saxmundham / Ipswich

Description

There was a fault at a level crossing earlier between Norwich and Lowestoft. Trains can now run at normal line speed. Whilst services recover, some trains may still be cancelled or delayed by up to 15 minutes.

Disruption expected until 09:00.

Customer advice:

Network Rail have been making investigations and rectifications into a major fault with the signalling system that occurred last night. Response teams have completed their work and trains are now able to run normally.

Alternative travel options:

Please be prepared for a delay to your journey and check your journey using the Live Departure Boards.

You may use your ticket at no extra cost on the following First Bus routes:

• X1, X11 between Norwich and Great Yarmouth

• 1, 1A between Great Yarmouth and Lowestoft

• X2, X22 between Norwich and Lowestoft

Further information:

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.