Disruption between Reading and London Paddington expected until 12:00  

Route(s) affected

Elizabeth line between Reading and Abbey Wood

Great Western Railway between Penzance / Swansea / Cheltenham Spa / Newbury / Didcot Parkway / Reading and London Paddington

Description

A points failure in the Maidenhead area means some lines are blocked. As a result, services that run between Reading and London Paddington may be cancelled, delayed by up to 15 minutes or revised.

Additionally, there is a fault with the signalling system near Thatcham which is also causing disruption to some Great Western Railway services on the Newbury and London Paddington route.

This is expected until 12:00.

Customer advice for Great Western Railway:

Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.

• Chiltern Railways between Oxford and London Marylebone

• Elizabeth line between Reading and London Paddington (please note, these services are also disrupted due to an earlier signalling problem in the Farringdon area)

• Reading Buses route jetBlack 1 between Newbury (Wharf), Thatcham (Cropper Close), Midgham (The Angel PH), Aldermaston (Bath Road), Theale (The Crown PH) and Reading (Station Road)

• Salisbury Reds route X5 between Swindon (Fleming Way), Pewsey (Bus stops on A345) and Salisbury (City Centre)

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Service alterations:

• Some services between Oxford and London Paddington will not run, in either direction

• Local stopping services between London Paddington and Newbury will only run between Reading and Newbury, in both directions

• Most longer distance Intercity services will continue to run between Reading and London Paddington, but may be subject to delay

Additional Information:

The problem affects 1 of the four lines between Reading and London Paddington, so some trains are having to reduce the train service through the area to avoid congestion.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.