Taxis replace trains between Westbury and Chippenham until the end of the day 

Route(s) affected

Between Westbury and Cheltenham Spa / Swindon

Description

A shortage of train crew between Westbury and Swindon means that fewer trains are able to run between these stations. As a result, trains running between these stations will be cancelled.

Disruption is expected until the end of the day.

Customer advice:

Taxis will operate between Westbury and Chippenham in both directions, calling Trowbridge and Melksham.

If you are at Westbury and Trowbridge you are advised to await the next service towards Bath Spa and then change there for services towards Chippenham and Swindon.

If you are at Swindon and Chippenham you are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury.

If you are travelling from Westbury or Trowbridge for Melksham you should contact station staff for onward road transport.

If you are travelling from Swindon for Melksham should travel to Chippenham on the next available service and then take the onwards road transport to Melksham.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.