Lines reopened: disruption between Basingstoke and Winchester expected until the end of the day 

Route(s) affected

between Basingstoke and Winchester

Description

Lines between Basingstoke and Winchester have reopened following an earlier trespass incident between Basingstoke and Micheldever. As trains return to normal, services may still be cancelled, delayed by up to 65 minutes or revised.

This is expected until the end of the day.

South Western Railway customer advice:

The power was switched off to the tracks to enable response staff to safely remove the trespasser from the railway, now this is done, the power has been switched back on and trains will be able to run to and from Basingstoke from Southampton and Salisbury directions.

Long distance and mainline services:

You will be delayed if you are travelling on services between Basingstoke and Southampton / Salisbury, and some alterations may be made due to the delays caused.

Alternative travel options:

Your ticket can be used, at no extra cost, on Great Western Railway services between London Paddington and Reading, and between Reading and Basingstoke.

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Basingstoke and Weymouth. You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.