Delays between Moorgate and Finsbury Park expected until 14:30 

Route(s) affected

Between Moorgate and Welwyn Garden City / Stevenage

Description

A fault on a train between Moorgate and Finsbury Park is causing disruption to some lines. As a result, trains running between these stations may be delayed.

Delays are expected until 14:30.

Customer advice:

If you are travelling between Moorgate and Finsbury Park you can travel on your normal route, but you will need to allow at least an additional 10 minutes to complete your journey

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

Can I use my ticket with another operator?

You can travel on the following services at no additional cost:

• Alternative Great Northern services

• London Buses between Moorgate and Finsbury Park

• London Underground services between London terminals

• Thameslink services via Finsbury Park

Please note that using alternative travel can take up at least an additional 15 minutes.

Most underground lines are suspended due to industrial action taking place. If you do intend to catch an Underground service there is a high chance your service will delayed or will not be running at all. Please visit the TfL Journey Planner for more information.

Planning your journey:

To help you with your journey, you can view the live departure boards and a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner. You can also use the Great Northern app to find up-to-date information.

The Great Northern app will also help you plan your journey.

Can you tell me more about the incident?

Staff are currently dealing with a fault on one the Great Northern trains. At this time, the exact nature of the issue is still being investigated.

Great Northern teams are working closely with Network Rail and local staff to identify the problem and restore services as quickly and safely as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.