No trains at New Cross Gate until the end of service 

Route(s) affected

Southern between London Bridge and Streatham Hill / East Croydon / Epsom / Caterham / Uckfield, and also between London Bridge and London Victoria

London Overground between Highbury & Islington and New Cross Gate / Crystal Palace / West Croydon, and also between Dalston Junction and Crystal Palae / West Croydon

Description

The emergency services are dealing with an incident near the railway at New Cross Gate. As a result, services will be running through this station running non stop. New Cross Gate will not be served.

No trains at New Cross Gate until approximately the end service.

Southern customer advice:

New Cross Gate station is closed until the end of the day. Southern services will be running non-stop, as well as London Overground services on the Windrush line.

You will need to use an alternative route to travel to or from this area, which will take at least 20 minutes longer than usual.

Your Southern ticket will be accepted on the following alternatives at no extra cost:

• Southeastern services between London Bridge and New Cross

• London Overground services on the alternative Windrush line routes between Canada Water and New Cross, and also between Canada Water and Queens Road Peckham

• Alternative Southern services between London Bridge and Queens Road Peckham

• London Underground services on the Jubilee line between London Bridge and Canada Water, to connect with the Windrush line

• London Buses across the area at no extra cost, although a number of bus routes are also affected by this incident

New Cross station is approximately 10 minutes' walk from New Cross Gate.

Queens Road Peckham station is approximately 15-20 minutes' walk from New Cross Gate.

You may also use Brockley station as an alternative, if you prefer. This is approximately 20 minutes' walk from New Cross Gate.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the apps to find up-to-date information.

Can you tell me more about the incident?

The emergency services at dealing with an incident outside of New Cross Gate station. As such, the station will be closed until further notice. Services can still run but they will not be stopping at New Cross Gate.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.