Lines reopened: major disruption between Grantham and Retford expected until the end of the day 

Route(s) affected

Grand Central between London Kings Cross and Bradford Interchange / Sunderland

Hull Trains between London Kings Cross and Hull

LNER between London Kings Cross and Lincoln / Harrogate / Bradford Forster Square / York / Leeds / Edinburgh / Aberdeen / Inverness

Lumo between London Kings Cross and Edinburgh

Description

Following a broken rail between Newark Northgate and Retford all lines have now reopened. As service recovers, trains between Grantham and Retford may still be severely delayed by up to 60 minutes, revised, cancelled or diverted.

Disruption is expected until the end of the day.

A visual disruption map video is available.

Grand Central customer advice:

You can use your ticket at no extra cost on LNER services via any reasonable route. Please note that LNER services are also affected by this disruption.

Hull Trains customer advice:

You can use your ticket at no extra cost on the following alternatives in both directions:

• Avanti West Coast services between London Euston and Manchester Piccadilly

• East Midlands Railway services between London St Pancras International and Sheffield ((EMR are experiencing disruption on their line so please avoid using where possible as you may experience further disruption to your journey)

• Metrolink services between Manchester Piccadilly and Manchester Victoria

• LNER between London Kings Cross and Doncaster

• Northern services between Sheffield / Doncaster and Hull

• TransPennine Express services between Manchester Victoria and Hull, and also between Manchester Piccadilly and Doncaster

Customers for Grantham and Retford are advised to see station staff at Doncaster, where onward road transport will be provided.

Please note other operators are likely to be busy.

LNER customer advice:

Due to the severity of today's disruption and the number of cancellations across the route, customers are advised not to travel.

Tickets for travel on Monday 10 November will be valid for use on Tuesday 11 November.

If you are unable to defer your journey, arrangements are in place to assist you to complete your journey.

Ticket acceptance:

You can use your ticket on the following train companies at no extra cost:

• Avanti West Coast between London Euston, Manchester and Glasgow Central / Edinburgh

• CrossCountry between Sheffield, Doncaster / Leeds, York and Newcastle / Edinburgh

• East Midlands Railway between London St Pancras International, Leicester and Sheffield (EMR are experiencing disruption on their line so please avoid using where possible as you may experience further disruption to your journey)

• Grand Central between York and Newcastle

• Great Northern and Thameslink between London Kings Cross, Stevenage and Peterborough

• Northern between Carlisle and Newcastle

• ScotRail between Edinburgh and Aberdeen / Inverness

• TransPennine Express between Manchester, Leeds and York / Newcastle

Please be aware that other operators’ services are also likely to be busy.

Rail replacement transport is being sourced to run between Newark Northgate and Doncaster in both directions. Please see station staff for assistance.

Please see the alternative route map for more details.

Lumo customer advice:

You can use your tickets at no extra cost on the following services:

• Avanti West Coast services between London Euston and Manchester Piccadilly

• CrossCountry services between Sheffield and Edinburgh

• East Midlands Railway services between London St Pancras International and Sheffield ((EMR are experiencing disruption on their line so please avoid using where possible as you may experience further disruption to your journey)

• LNER between London Kings Cross and Edinburgh

• TransPennine Express services from Manchester Victoria to Newcastle

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.