No trains to / from Newquay until approximately 12:00 

Route(s) affected

Between Penzance / Par and Newquay

Description

Flooding of the railway line between Par and Newquay means that all lines are blocked. As a result of this, trains running between these stations will be cancelled.

Disruption is expected until 12:00.

Customer advice:

Rail replacement transport will be provided as a taxi, which will allow you to continue your journey. Please wait for the taxis at the rail replacement bus stops. More information will be provided once this has been confirmed.

Additional information:

We have had reports of flooding in the Goonbarrow area. When flood water rises above certain levels trains may have to reduce their speed or, in this case, be unable to run through the affected area. This is because debris may have moved onto the rails, or the ground underneath the track may have washed away. Flooding can also affect the power supply to the signalling systems or the overhead power lines the trains use.

Network Rail will need to examine the line after the water levels have receded. Great Western Railway are working with Network Rail to be able to return to running the normal timetable as soon as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.