Incident resolved: disruption between Northallerton and York expected until the end of the day 

Route(s) affected

CrossCountry services between Glasgow Central / Edinburgh and Plymouth, and also between Newcastle and Reading

Grand Central services between Sunderland and London Kings Cross

LNER services between Aberdeen / Edinburgh / Newcastle / York and London Kings Cross

TransPennine Express services between Edinburgh and York, and also between Newcastle and Liverpool Lime Street

Description

Following the emergency services dealing with an incident earlier today between Northallerton and York, lines have reopened. Trains may still be cancelled, delayed by up to 60 minutes or revised to allow the service to recover.

Disruption is expected until the end of the day.

CrossCountry customer advice:

CrossCountry have been unable to source road transport. You are advised to please travel on other services once lines have reopened or speak to station staff.

If you are travelling between Edinburgh and Newcastle, you may travel using LNER or TransPennine Express services between these stations at no extra cost.

You may also use your ticket on Northern services calling at York, Leeds, Doncaster or Sheffield at no extra cost.

You do not need to amend your ticket to use it on these services.

Other options:

If the train you were due to travel on is cancelled, you may use your existing ticket, at no extra cost, on the two CrossCountry services operating before or after your cancelled service.

Any seat reservations will not be carried over to another train, but coaches B, H and L are the unreserved coaches on CrossCountry services (where available), so you are advised to head to them.

If you decide to travel from a different station due to this disruption, and need to return to that station later, you will also be able to use your existing ticket to do this, at no extra cost.

LNER customer advice:

Ticket acceptance is now in place at no extra cost for:

• TransPennine Express between Manchester, Leeds and York / Newcastle

• Northern between Carlisle and Newcastle

• CrossCountry between Sheffield, Doncaster / Leeds, York and Newcastle / Edinburgh

You can view the alternative route map for more details.

TransPennine Express customer advice:

You should continue to travel as planned, however, your journey will be delayed.

You can use your tickets at no extra cost on the following services:

• TransPennine Express services between York and Huddersfield / Manchester Piccadilly

• Northern services between Darlington and Saltburn via Middlesbrough (in both directions until 23:00)

• Northern services between York and Leeds (in both directions until 23:00)

• Northern services between Leeds and Manchester Victoria (until 23:00)

• Northern services between Manchester Piccadilly/Manchester Oxford Road and Liverpool Lime Street (until 23:00)

• LNER services between York and Newcastle (in both directions until the end of the day)

Please be aware that the other operators’ services are also likely to be busy.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.