Lines reopened: disruption between Nottingham and East Midlands Parkway / Long Eaton expected until 17:00 

Route(s) affected

between Nottingham and East Midlands Parkway / Long Eaton

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines between Nottingham and East Midlands Parkway / Long Eaton to reopen. Whilst service recovers, trains may still be delayed by up to 45 minutes, revised or cancelled.

Disruption is expected until 17:00.

A visual disruption map video is now available

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

CrossCountry customer advice:

Your ticket can be used at no extra cost on the following services and routes:

• Travel using East Midlands Railway between Nottingham and Chesterfield, changing there for CrossCountry services towards Birmingham New Street.

You do not need to amend your ticket to use it on these services.

Road Transport:

CrossCountry have requested road transport to run between Nottingham and Derby. You may use these services at no additional cost. Any confirmed coaches will be shown in online journey planners.

Other Options:

If your CrossCountry train is cancelled, then you can use your ticket on the two CrossCountry services operating before and the two CrossCountry services after your cancelled service.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

East Midlands Railway customer advice:

Trains running through the area in both directions cannot run between Nottingham and East Midlands Parkway / Long Eaton.

You can use your original ticket with the following train operators at no extra cost:

• CrossCountry between Derby and Chesterfield / Sheffield

• Northern between Nottingham and Chesterfield

Derby / Nottingham

If you are attempting to travel between Derby and Nottingham you may use your ticket between Derby and Chesterfield on East Midlands Railway, or, CrossCountry services. You should change at Sheffield and board either and East Midlands Railway or Northern service from Chesterfield to Nottingham. Tickets are accepted in both direction. Travelling via this route is expected to add an extra 30 minutes onto your journey.

Travelling to / from London St Pancras International / Nottingham

You may travel to Grantham on East Midlands Railway services where you should change for a train to London Kings Cross. It is likely to take between 2 and 2.5 hours to complete this journey. LNER, who run the trains between Grantham and London Kings Cross recommend booking a seat reservation. This can be done up to 5 minutes before the train departs.

Nottingham / East Midlands Parkway / Leicester

East Midlands Railway have arranged for replacement transport to help keep you on the move.

A bus is currently on route from Leicester to Nottingham, calling at Syston, Sileby, Barrow-upon-Soar, Loughborough, East Midlands Parkway, Attenborough and Beeston.

Road Replacement Transport

East Midlands Railway have sourced some replacement transport at Derby station.

A double decker bus will depart the station at approximately 13:20 and will run to Nottingham calling at; Long Eaton, Attenborough and Beeston.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.