No trains between Oxted and Uckfield until approximately 20:00 

Route(s) affected

Between London Bridge and Uckfield

Description

Urgent repairs to the track between Oxted and Uckfield means all lines are closed. As a result, trains running between these stations may be cancelled or revised.

Disruption is expected until 20:00.

Customer advice:

If you are travelling between Oxted and Uckfield, please allow at least an extra 60 minutes to complete your journey, as train services are suspended and replaced by buses.

Train services are currently unable to run between Oxted and Uckfield in either direction.

Please check online journey planners, monitor station information screens, or speak to station staff before travelling. If you need assistance at an unstaffed station, please press the green emergency / information button on the station Help Point.

Replacement buses are in operation:

Southern have been able to resource some replacement buses, so you may be able to use these to get to your destination.

These buses will operate between Oxted and Uckfield calling at all intermediate stations in both directions taking around 90 minutes but this may increase due to traffic.

Where possible, schedules for these buses will be shown on journey planners, so you can see the next services from your station. If not, they'll be under the control of local station teams.

Bus suppliers will be Ramel Hamilton, Bus Hire Group, Big Lemon and Gatwick Hoppa.

Ticket Acceptance

You can travel on the following services at no additional cost:

• Southern services between Lewes, Haywards Heath, East Grinstead and London Victoria

• Thameslink services between Haywards Heath and London Bridge

• Southeastern services between Tunbridge Wells and London Charing Cross

• London Underground between all London terminals

• Brighton & Hove Buses on routes 29 / 29B, and 29X between Brighton, Moulsecoomb, Falmer, Lewes, Uckfield, Crowborough, Eridge, and Tunbridge Wells

If you need assistance while at an unstaffed station, please press the green button on the station Help Point to speak to our team.

Planning your journey:

You can use live departure boards, a live map of the network and the alternative route guide to help you.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern app will also help you plan your journey.

Can you tell me more about the incident?

A track defect has been reported between Edenbridge Town and Cowden on the line towards Uckfield.

For safety reasons, trains cannot run over the affected section of track until specialist engineers have completed an on-site inspection and confirmed the line is safe for passenger services.

Network Rail response teams and track maintenance specialists are currently heading to the site to inspect the rails and track bed. Once their assessment is complete, they will determine whether immediate repair work is required before the line can reopen.

Southern will provide a further update as soon as reports are received from the engineering team on site.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.