Issue resolved between Poole and Bournemouth: disruption is expected until 21:00 

Route(s) affected

Between Poole and London Waterloo

Description

Following earlier poor railhead conditions at Parkstone, trains have been able to resume running at normal speed on the line towards Bournemouth.

Until service fully recovers, trains between Poole and Bournemouth may still be delayed by up to 30 minutes or revised.

Disruption is expected until 21:00.

Customer advice:

The problem has been resolved and trains are now able to run normally in the area. Whilst the issue has been resolved, disruption will still continue because trains and crew are out of place.

Your ticket can be used, at no extra cost, on the following services:

Bus services:

• Morebus route M1 between Poole, Parkstone and Bournemouth

• Morebus route M2 between Poole, Parkstone, Bournemouth and Pokesdown

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.