Avoid travel if possible: major disruption between Carlisle and Preston expected until the end of the day 

Route(s) affected

Avanti West Coast between Glasgow Central and Birmingham New Street / Crewe / Wolverhampton / London Euston, and also between Edinburgh and London Euston

Caledonian Sleeper between Inverness / Aberdeen / Fort William / Edinburgh / Glasgow Central and London Euston

TransPennine Express between Edinburgh / Glasgow Central and Manchester Airport, and also between Glasgow Central and Liverpool Lime Street

Description

Yesterday, a train derailed between Penrith and Oxenholme Lake District. This has resulted in all lines between these stations being closed. Trains are currently unable to run between Carlisle and Preston. Some trains on routes around the line closure may be subject to delays, amendments or cancellations.

You are strongly advised not to travel north of Preston today.

A visual disruption map video is now available.

Major disruption is expected until the end of the day.

The following alterations will apply to Avanti West Coast:

Train that normally run on the route between Edinburgh / Glasgow Central and London Euston will run in 2 parts:

• between Glasgow Central and Carlisle

• between Preston and London Euston

The following alterations will apply to TransPennine Express:

• Trains that normally run between Glasgow Central and Liverpool Lime Street will run between Preston and Liverpool Lime Street only

• Trains that normally from Edinburgh / Glasgow Central and Manchester Airport will terminate at Carlisle

• Trains that normally run from Manchester Airport to Glasgow Central / Edinburgh will terminate at Oxenholme Lake District

Avanti West Coast customer advice:

Avanti West Coast are advising passengers do not travel north of Preston today.

Avanti West Coast tickets dated Monday 3 or Tuesday 4 November can be used at no extra cost anytime from Wednesday 5 to Friday 7 November.

Tickets will be accepted on the following routes, at no extra cost:

• CrossCountry services between Edinburgh and Birmingham New Street in both directions

• LNER services between Edinburgh and London Kings Cross in both directions

• Northern services between Carlisle and Newcastle and between Preston and York / Manchester Piccadilly in both directions

• ScotRail services between Edinburgh and Glasgow Central in both directions

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

TransPennine Express customer advice:

TransPennine Express services are unable to run between Preston and Carlisle. As a result, passengers are advised to avoid travelling north of Preston. You cannot travel by train - there are no trains and a limited rail replacement bus service is operating.

TransPennine Express tickets dated Monday 3 and Tuesday 4 November can be used at no extra cost up to and including Friday 7 November.

If the train you intended to travel on is cancelled or you are unable to complete your journey then you can apply for a refund from your point of purchase.

If you are unable to defer your journey, you are strongly advised to check your journey in full before you attempt to travel.

There will be an amended service in place on the West Coast Main Line with a limited capacity and you may be heavily delayed and experience severe overcrowding.

The following replacement bus service will operate:

• Oxenholme Lake District to Carlisle at XX:45, calling at Penrith North Lakes. The last direct rail replacement transport from Oxenholme to Carlisle will be at 19:45 and the last rail replacement transport calling at Penrith North Lakes and Carlisle will be at 17:20

• Carlisle to Oxenholme Lake District at XX:45, calling at Penrith North Lakes. The last rail replacement transport from Carlisle to Oxenholme calling at Penrith North Lakes will be at 19:45.

If you are travelling southbound:

If you are travelling from Glasgow Central and Edinburgh towards Manchester and Liverpool Lime Street, you can travel via the East Coast Mainline. You can therefore use your ticket at no extra cost on the following services in both directions:

• LNER and CrossCountry services between Edinburgh and York

• Northern services between Manchester Piccadilly and Manchester Airport

• ScotRail services between Glasgow Central and Edinburgh

• TransPennine Express services between Edinburgh and Newcastle, and also between Liverpool Lime Street and Manchester / York

If you are travelling from Carlisle / Penrith towards Manchester:

You can use your ticket at no extra cost on the following services and routes:

• Northern services towards Newcastle, connecting with a TransPennine Express service to Manchester.

• Rail replacement transport has been requested to operate between Carlisle and Oxenholme, calling at Penrith. The connecting service from Oxenholme is a TransPennine Express service to Manchester Airport, calling at Preston, Bolton, Manchester Oxford Road and Manchester Piccadilly.

If you are travelling northbound:

If you are travelling from Manchester, Bolton or Liverpool Lime Street towards Edinburgh and Glasgow Central, you can travel via the East Coast Mainline. You can therefore use your ticket at no extra cost on the following services in both directions:

• LNER and CrossCountry services between York and Edinburgh

• Northern services between Manchester Airport / Bolton and Manchester Piccadilly

• ScotRail services between Edinburgh and Glasgow Central

• TransPennine Express services between York and Liverpool Lime Street / Manchester Piccadilly

If you are travelling from Manchester or Liverpool Lime Street towards Penrith and Carlisle:

You can use your ticket at no extra cost on the following services and routes:

• Rail replacement transport between Carlisle and Oxenholme

• TransPennine and Northern services between Manchester Airport and Oxenholme, calling at Bolton and Preston

Please be advised that the above operators are expected to be busy due to this disruption.

If you require any connecting services, please check information screens or speak to a member of staff.

Caledonian Sleeper customer advice:

It is expected that there will be a full service this evening, Tuesday 4 November.

Caledonian Sleeper are working with Industry Partners to assess any impact this will have on arrival times.

More information is available on the Travel Updates page of the Caledonian Sleeper website.

Additional information

Investigations are continuing following a train derailment near Shap in Cumbria early morning on Monday 3 November.

The train involved was travelling from Glasgow Central to London Euston when the driver reported hitting an object, causing the front carriage to derail at around 06:10.

You can view a Network Rail statement for more information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.