Major disruption between Stevenage and Peterborough expected until 14:00 

Route(s) affected

Grand Central between London Kings Cross and Bradford Interchange / Sunderland

Hull Trains between London Kings Cross and Hull / Beverley

LNER between London Kings Cross and Lincoln / Leeds / Bradford Forster Square / Harrogate / York / Middlesbrough / Newcastle / Edinburgh / Aberdeen / Inverness

Lumo between London Kings Cross and Glasgow Queen Street / Edinburgh

Thameslink between Horsham and Peterborough

Description

A person has been hit by a train between Stevenage and Peterborough. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, severely delayed by up to 60 minutes or revised.

Major disruption is expected until 14:00.

A visual disruption map video is available.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Grand Central customer advice:

You may use your ticket on the following services at no extra cost:

• Any other Grand Central services today

• CrossCountry between Cambridge and Peterborough, and also between Sheffield and Newcastle (via Doncaster / Leeds)

• East Midlands Railway between London St Pancras International and Sheffield

• Greater Anglia between London Liverpool Street and Peterborough

• LNER services between London Kings Cross and Leeds / Newcastle

• London Underground between London Terminals

• Northern services between Doncaster / Leeds / York, and also between Darlington and Eaglescliffe

• TransPennine Express services between Leeds and York, and also between York and Thirsk

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Hull Trains customer advice:

You may use your ticket on the following services at no extra cost:

• Avanti West Coast between London Euston and Preston (please note there is disruption currently affecting Avanti West Coast services between Nuneaton and Stafford / Stoke-on-Trent)

• East Midlands Railway between London St Pancras International and Sheffield

• LNER between London Kings Cross and Edinburgh

• Northern between Sheffield and Hull, and also between Manchester stations and Preston

• Thameslink between London Kings Cross and Stevenage

• TransPennine Express between Manchester stations and Preston

LNER customer advice:

Tickets for travel today, Wednesday 10 June may be used at no extra cost up to and including Thursday 11 June.

You may use your ticket on the following services at no extra cost:

• Avanti West Coast between London Euston, Manchester and Glasgow Central / Edinburgh (please note there is disruption currently affecting Avanti West Coast services between Nuneaton and Stafford / Stoke-on-Trent)

• CrossCountry between Sheffield, Doncaster / Leeds, York and Newcastle / Edinburgh

• East Midlands Railway between London St Pancras International, Leicester and Sheffield

• Grand Central between London Kings Cross and York

• Great Northern and Thameslink between London Kings Cross, Stevenage / Peterborough

• Hull Trains between London Kings Cross and Doncaster

• Lumo between London Kings Cross and Edinburgh

• Northern via any reasonable route

• ScotRail between Glasgow Central and Edinburgh, and also between Edinburgh and Aberdeen / Inverness

• Thameslink between London St Pancras International and Bedford

• TransPennine Express between Manchester, Leeds and York / Newcastle, and between Newcastle and Edinburgh

Please see the alternative route map for more details.

Your ticket can be used at no extra cost on alternative train services, up to 2 hours before or after the cancelled service or on either of the two LNER services before or after this train, whichever is most appropriate to help you to complete your journey. You do not need to buy a new ticket.

Lumo customer advice:

You may use your ticket on the following services at no extra cost:

• Avanti West Coast between London Euston and Preston (please note there is disruption currently affecting Avanti West Coast services between Nuneaton and Stafford / Stoke-on-Trent)

• CrossCountry between Sheffield and Newcastle

• East Midlands Railway between London St Pancras International and Sheffield

• LNER between London Kings Cross and Edinburgh

• Northern between Manchester stations and Preston

• Thameslink between Stevenage and Peterborough

• TransPennine Express between Manchester stations and Preston

Thameslink customer advice:

If you are travelling between Hitchin and Peterborough you will need to delay your journey until later today.

If you do travel now you will need to travel on an alternative route which will add up to 60 minutes to your journey.

At present the following stations will not be served by Thameslink services:

• Arlesey

• Biggleswade

• Sandy

• St Neots

• Huntingdon

• Peterborough

There will also be a reduced service between Horsham and London and if you are travelling on this route please use alternative Southern services to complete your journey.

If you are travelling between London and Peterborough you can travel via Ely but doing so will extend your journey time by at least an hour.

Ticket acceptance

If you travel on an alternative route you can use your ticket on any of the following at no extra cost:

• CrossCountry and East Midlands Railway services between Peterborough and Ely (where you can connect with Great Northern services to London)

• Great Northern services between London Kings Cross and Hitchin / Cambridge / Ely

• LNER services (when lines have reopened) between London Kings Cross and Peterborough

• Southern between Horsham and London Victoria

• Thameslink on any alternative route between Gatwick Airport and Peterborough (no alternative services between Hitchin and Peterborough at present)

Planning your journey:

You can check train departures from your station here:

• Thameslink live departure boards

• Great Northern live departure boards

You can view live maps of the network here:

• Thameslink live route map

• Great Northern live route map

You can also see the alternative route guides here:

• Thameslink alternative route guide

• Great Northern alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The apps will also help you plan your journey.

Replacement buses:

Buses have requested been requested from suppliers, but there hasn't been a confirmation of these yet.

If operators can provide a bus service, we will let you know by updating this message.

Bus journeys will take longer than your usual train journey on this route, and if possible a time estimate will be provided here.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.