Disruption between Tottenham Hale and Cheshunt expected until 14:00 

Route(s) affected

Greater Anglia between Stratford (London) and Bishops Stortford, and between London Liverpool Street and Hertford East / Cambridge / Cambridge North

Stansted Express between London Liverpool Street and Stansted Airport

Description

A problem currently under investigation in the Ponders End area means that some lines are blocked. As a result, trains running between Tottenham Hale and Cheshunt may be delayed by up to 20 minutes, cancelled or revised.

Disruption is expected until 14:00.

Customer advice:

Your ticket can be used at no extra cost on London Underground Victoria line between Tottenham Hale and Seven Sisters.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.