Lines reopened: disruption between Purley and Gatwick Airport expected until the end of service 

Route(s) affected

between Purley and Gatwick Airport

Description

Lines have now reopened following a trespass incident between Purley and Gatwick Airport. However, whilst service recovers, trains running between these stations may be delayed by up to 45 minutes or revised.

Disruption is expected until the end of the day.

Customer advice:

Trains can now begin to run through the Redhill area.

Teams are working to return to a scheduled timetable, but please continue to check journey planners and station information boards before you travel. Some trains in the area will still be disrupted, and your journey may take up to 60 minutes longer than usual.

If you can't get all the way to your destination tonight:

You wont be left stranded. Please travel as far as you can towards your destination, either by train or by using an alternative route.

When you've made your journey as far as possible, please speak to station staff, where available.

If there are no staff, you can use the green Emergency button on the station Help Point at stations run by Southern, Thameslink or Gatwick Express. At stations which are run by other train companies, please use the Information button on the Help Point, and the message will be passed through.

You can also speak on social media:

- X: Southern

- X: Thameslink

Arrangements will be made for alternative transport, but this may take some time to arrive.

You can use your ticket to travel at no extra cost on:

• Thameslink or Southern services on any route between East Croydon / Purley / Gatwick Airport

• Metrobus routes:

  • 20 between Horley, Gatwick Airport and Three Bridges

  • 100 between Redhill, Gatwick Airport and Three Bridges

  • 460 between Epsom, Tattenham Corner, Tadworth, Reigate, Redhill, Gatwick Airport and Crawley

Planning your journey:

You can check your journey using the Live Departure Boards, and you can view a live map of the network.

You can also see an alternative route guide.

Please check journey planners and station information boards before you travel and allow extra time to reach your destination.

You can also use the Gatwick Express, Sothern and Thameslink apps to find up-to-date information.

Can you tell me more about the incident?

A trespass incident has been reported in the Redhill area.

When trespassing is reported, trains in the area slow down or stop for safety. Emergency services and Network Rail will respond to remove the person from the tracks.

Trespassing on the railway is extremely dangerous. Trains run at all times, and you may not see or hear them until it's too late. Many areas also have a high-voltage third rail, steep drops, and other hazards.

It’s also illegal, with serious penalties for obstructing the railway.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.